Cookie Policy

Effective Immediately

This Cookie Policy applies immediately when you visit and use the Willow Step website.

By continuing to browse our website, you acknowledge that cookies may be used as described in this policy.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit and allow certain features to work properly.

Cookies help us provide a more convenient shopping experience, understand website usage and improve how our online services operate.

How We Use Cookies

Willow Step uses cookies for several purposes, including:

• Helping essential website features function correctly.
• Remembering preferences during your browsing session.
• Supporting shopping features such as your basket and checkout experience.
• Understanding general website activity to improve customer experience.

Types Of Cookies We Use

Essential Cookies

These cookies are required for basic website functions, including navigation, shopping features and secure areas of the website.

Preference Cookies

These cookies allow the website to remember choices you make, helping create a more convenient browsing experience.

Performance Cookies

These cookies help us understand how visitors use our website, allowing us to review and improve website performance.

Cookie Duration

Some cookies are temporary and are removed when you close your browser.

Other cookies may remain on your device for a limited period, generally up to 12 months, depending on their purpose and settings.

Managing Cookies

You can control or remove cookies through your browser settings at any time.

Please note that disabling certain cookies may affect some website features, including parts of the shopping experience.

Third-Party Services

Some website features may use third-party services that place cookies on your device to support functionality, website performance or customer experience.

These services manage cookies according to their own privacy and cookie policies.

Changes To This Cookie Policy

We may update this Cookie Policy when changes are made to our website, technology or cookie usage practices.

Any updated version will apply immediately once published on this page.